Communications & Alert Authorization

Last Updated: February 24, 2026

4.1 Consent to Communications

By enrolling in the Services, you expressly consent to receive communications from BlueGuard, including communications delivered via:

• SMS / text message
• Phone calls (including automated or prerecorded calls)
• Email
• In-app notifications
• Push notifications or similar alert mechanisms

These communications may be sent using automatic dialing systems, prerecorded voice technology, or automated messaging systems, where permitted by law.

4.2 Purpose of Communications

You authorize BlueGuard to contact you for purposes including, but not limited to:

• Leak detection alerts and anomaly notifications
• Urgent or emergency communications related to potential water loss
• Service status updates
• Repair coordination and contractor dispatch
• Account, onboarding, or authorization confirmations
• Program, subscription, or service-related notices

Communications may occur at any time, including outside standard business hours, where reasonably necessary to mitigate potential water damage.

4.3 Emergency & Time-Sensitive Contact

You acknowledge and agree that time-sensitive communications are critical to the Services and that BlueGuard may attempt to contact you multiple times and through multiple channels if a potential leak or abnormal condition is detected.

Failure to respond to alerts or communications may limit BlueGuard's ability to mitigate loss or coordinate repairs.

4.4 Telephone Consumer Protection Act (TCPA) Consent

You expressly consent, for purposes of the Telephone Consumer Protection Act (TCPA) and similar state laws, to receive calls and messages (including autodialed and prerecorded communications) from BlueGuard at the telephone numbers you provide.

This consent:

• Is not a condition of purchase
• Applies to service-related and emergency communications
• Remains valid unless and until revoked as described below

4.5 Email Communications

You consent to receive service-related emails from BlueGuard. You may opt out of non-essential emails, but service, alert, and account-related emails are mandatory for proper operation of the Services.

4.6 Accuracy of Contact Information

You represent and warrant that:

• The contact information you provide is accurate
• You are the authorized user of the phone numbers and email addresses provided
• You will promptly update your contact information if it changes

BlueGuard is not responsible for missed alerts or communications resulting from outdated or incorrect contact information.

4.7 Opt-Out & Revocation of Consent

You may revoke consent for:

• SMS by replying "STOP"
• Email marketing via unsubscribe links
• Calls by contacting support

However, revoking consent for certain communications may materially impair the Services, including the ability to deliver leak alerts or coordinate repairs. If essential communications are disabled, BlueGuard may suspend or terminate the Services.

Contact Information

legal@blueguard.ai

or via our website.